Privacy Policy
Last updated June 20, 2026
This policy explains what Cache collects, why, and the choices you have. Short version: we collect what's needed to sell and deliver tickets, we don't sell your data, and your card number never touches our servers.
1. What we collect
Buyers: name, email, phone (if provided), and your order history (events, tickets, amounts, check-ins). Organizers: business/contact details, event and sales data, payout information held by Stripe. Technical: standard logs (IP, device/browser) for security and debugging.
2. Payments
Card details are collected and processed by Stripe on Stripe's systems — Cache never sees or stores your card number. Stripe's privacy policy applies to payment processing.
3. How we use information
To deliver tickets and receipts, admit you at the door, support you, prevent fraud, and improve the Platform. Organizers can see the purchase data for their own events (your name, email, ticket and check-in status) so they can run the event — that's inherent to buying a ticket from them.
4. What we don't do
We don't sell your personal information. We don't share your data with other organizers or third parties for their marketing.
5. Emails and text messages (SMS)
Transactional messages (tickets, receipts, refunds) are sent to your email and — if you give a mobile number at checkout — by text to that number. Providing your number to receive your ticket is your consent to those transactional texts.
Promotional/marketing texts are sent ONLY to numbers that separately and affirmatively opt in to marketing on Cache (a distinct, unchecked checkbox — never required to buy). Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.
We do NOT share or sell your mobile number or SMS opt-in consent with any third party or other organizer for their own marketing. Your mobile opt-in data is used solely to deliver the messages you signed up for.
6. Service providers
We use a small set of processors to run the Platform: Stripe (payments), Supabase (database hosting), Vercel (web hosting), Resend (email delivery), and Twilio (text-message delivery). Each receives only what it needs to perform its function.
7. Retention and security
Order records are kept for bookkeeping and tax purposes. Access to personal data is restricted and gated; production data is protected by row-level security and audited admin actions.
8. Your choices
You can request a copy or deletion of your personal data by emailing support@cache.events from the address on your account. Deletion requests are honored except where we must keep records (e.g., completed transactions) for legal or accounting reasons.
9. Children
Cache is for adults. Most listed events are 18+ or 21+; we don't knowingly collect data from children under 13.
10. Changes and contact
Material changes will be posted here with a new date. Cache is a service operated by Royalty Paid LLC (Miami, FL). Contact: support@cache.events.